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Screenshot Confluence e Jira Service Desk

Make service management simple and responsive

Take a modern, lean approach to ITSM with Jira Service Desk. Get started in just days with everything your IT team needs out-of the box, including automation, SLAs, and ITIL-certified processes. Link Jira Software so your IT and developer teams can now collaborate on a single platform.

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Manage and track incidents in one place

From first alert to root cause resolved, Jira Ops gives you a single place to track your incidents, kick off incident management workflows, and continuously improve processes. Finally, an efficient and consistent way to respond to every incident.

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Screenshot Confluence e Jira Service Desk
Screenshot Statuspage

Crea un rapporto di fiducia con la comunicazione degli imprevisti in tempo reale

Comunica tempi di inattività, imprevisti e manutenzione programmata con Statuspage. Non rispondere mai più a un'e-mail sullo stato e resta concentrato sulla correzione.

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Develop a knowledge-centric support culture

Integrate Confluence, our content collaboration software, with Jira Service Desk and minimize customer tickets by turning your service desk into a self-service delight. Then centralize your IT team’s knowledge by collaborating on customer-facing FAQs, internal runbooks, and troubleshooting guides. 

Prova Confluence
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Funzionalità homepage HDI

I 5 segreti dei migliori team IT

Consulta l'infografica